SMS Messaging Policy

Last updated: August 29, 2026

This SMS Messaging Policy explains how Custom T Repair, Inc. may use text messaging for customer-care and service-request communication.

Missed-Call Follow-Up SMS Disclosure

If you call Custom T Repair, Inc. and your call is missed or unanswered, you may receive one follow-up SMS about your service request. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Wireless carriers are not liable for delayed or undelivered messages.

No missed-call follow-up message is sent unless you first call Custom T Repair, Inc. Additional messages are only sent if you reply or continue the conversation.

Request Form SMS Disclosure

If you submit a request form and agree to receive customer-care text messages, Custom T Repair, Inc. may text you about that service request. Consent to receive text messages is not a condition of purchase.

Purpose of Messages

Messages are used for customer support, missed-call follow-up, service-request follow-up, scheduling or coordination, repair communication, and related business communication. Messages are not used for cold outreach, unrelated advertising, or third-party marketing.

Message Frequency

Message frequency varies depending on your service request and communication needs. Missed-call follow-up is limited to one initial text per missed or unanswered customer call unless you reply and continue the conversation.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may reply STOP at any time to opt out of text messages. After you send STOP, you may receive one confirmation message and no further text messages will be sent unless you initiate a new opt-in or continue communication by another method.

Help Instructions

You may reply HELP for assistance or call Custom T Repair, Inc. at 501-386-6022.

Privacy

Custom T Repair, Inc. does not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers only as necessary to deliver requested communications and operate the service.

Contact

Custom T Repair, Inc.
4346 AR-9, Springfield, AR 72157
501-386-6022