Privacy Policy

Effective: January 1, 2012
Last updated: August 29, 2026

Our Commitment to Privacy

Your privacy is important to us. This policy explains our online information practices and the choices you can make about the way your information is collected and used by Custom T Repair, Inc.

The Information We Collect

This policy applies to information collected or submitted on this website, by phone, by text message, or when you contact Custom T Repair, Inc. for service. The types of information we may collect include:

• Name
• Address or service location
• Email address
• Phone number
• Vehicle, truck, trailer, or equipment information
• Service request details, message content, call details, and information you choose to provide
• Payment-related information when needed to complete a transaction

The Way We Use Information

We use the information you provide to respond to inquiries, coordinate repair service, communicate about service requests, complete transactions, maintain business records, improve customer support, and comply with applicable law.

We do not use or share personally identifiable information in ways unrelated to the purposes described in this policy without giving you an opportunity to opt out or otherwise prohibit such unrelated uses where required.

Text Messaging

If you call Custom T Repair, Inc. and your call is missed or unanswered, you may receive one follow-up text message about your service request. If you submit a request form and consent to SMS messages, we may text you about that request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

SMS opt-in information and consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers only as necessary to deliver requested communications and operate the service.

Sharing Information

We do not sell your personal information. We may share information with outside parties only to the extent necessary to complete a service request, process payment, operate our website, phone system, messaging system, scheduling process, or business operations, or when required by law.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we use reasonable physical, electronic, and managerial safeguards to protect the information we collect.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. We do not knowingly collect or maintain information through this website from children under 13, and no part of this website is structured to attract anyone under 13.

How You Can Access or Correct Your Information

You may contact us to request access to, correction of, or deletion of personal information where applicable. To protect your privacy and security, we may take reasonable steps to verify your identity before granting access or making corrections.

Your Choices

You may contact us to update your information or request that we stop contacting you. For text messages, reply STOP to opt out or HELP for help.

Payment Information

Payment methods may include cash, check, Synchrony Car Care, Visa, American Express, Discover, and Mastercard. Available payment methods may vary and should be confirmed with Custom T Repair, Inc. before service.

Contact

Custom T Repair, Inc.
4346 AR-9, Springfield, AR 72157
501-386-6022